What is Virginia’s 988 service?
WHAT IS VIRGINIA’S 988 SERVICE?
988 is a three-digit calling code for mental health crisis in Virginia. By calling 988, you can get free, immediate help from a trained crisis worker 24/7 if you’re thinking about suicide, are worried about a friend or loved one, or would like emotional support.
What happens when I call?
Here’s what you can expect when you call 988.
First, you’ll be asked to choose from a few options, so we can get you the right kind of help.
A trained crisis worker will listen and work with you to get you the support you need.
If you want additional help, your crisis worker can assist with connection to local mental health professionals or community resources.
Beyond the 988 call: Learn more about Virginia’s Crisis Continuum of Care.
When should I call 911?
WHEN SHOULD YOU CALL 911 INSTEAD?
988 workers are trained to help you with mental health-related distress and to connect you with resources. 911 focuses on dispatching emergency medical services, fire, and police, when they’re needed.
Find out more about Virginia’s 988 services.
10185 average calls per month
Virginia 988’s crisis workers have helped an average of 10,145 people per month in 2024. In the month of June 2024, 12,958 Virginians sought help from 988.
24/7 connection to crisis help
No matter when you or someone you know are experiencing a mental health crisis, the trained crisis workers of 988 are ready to help you through it.